State Farm® Insurance Agent Kristin Dowdy

"Kristin Dowdy - State Farm insurance has always given me the best rate and the upmost customer care. They are very friendly and helpful anytime I have had a need or a question. They are the best! Thank you Kristin Dowdy State Farm for my peace of mind knowing that my family home and vehicles are covered by the greatest protection and the friendliest team!"

"Kristin is such a phenomenal leader. Her team respects her and it shows in their work. They value their customers and are quick to solve any problems we have! They respond promptly and create the best personal relationships with all of their customers. We are so thankful for State Farm!"

"no need to contact this place by website as they will NOT return emails nor do they CALL. If I can't get a simple email return nor a phone call returned then one can only imagine the poor customer service I will receive if I should ever file a claim. 9/22 update to her response. I don't have a personal email because you don't list one. I emailed twice within 2 weeks. It shouldn't be that hard to locate 2 Kevin's emails inquiring via your website. Come on now. You don't need my last name, just have your staff find me. Back up your own comment stated here. Thanksv"

"We had a horrible experience with this office after moving to the area. We've used State Farm for over 20 years for insurance, and typically got excellent service from other offices. This office however was much different. They overcharged us on a number of occasions, we called to have it corrected and the phone calls were not returned, no financial information was updated on the state farm website and they even had the audacity to send us a cancellation of service warning because we didn't pay invalid charges we were trying to deal with. I highly DO NOT recommend this office to handle State Farm."

"I recently switched my homeowners insurance over to State Farm -Kristen Dowdy’s office. In addition to having competitive rates, I was very impressed with the exceptional customer service. Mary was very knowledgeable and prompt in returning phone calls. It was very easy to do business with this office."

"We have utilized Kristin Dowdy State Farm Agency for our auto and home insurance over the last ten years. I can’t speak highly enough about Kristin and her team, they are fantastic! They’re always at the forefront of insurance knowledge and readily available to help answer any questions we have ever had. My husband and I have been extremely happy with all our plans have offered and appreciate this agent’s expertise and personal approach she gives all of her customers. If you need home, auto or life insurance give Kristin Dowdy State Farm Insurance Agency a call, you’ll be so happy you did!"

"Horrible experience!!! After obtaining a homeowner's policy, we were contacted TWO MONTHS AFTER CLOSING for additional documentation as their agent had apparently made many mistakes when writing the policy. Then this agency bullied us by threatening to cancel our policy if we didn't sign a VERY UNOFFICIAL document with HANDWRITTEN information on plain paper, not even on letterhead! They did, in fact, cancel our policy earlier than indicated, and we only found out AFTER the fact by letter! Also, we still have not received a refund for the cancelled policy. State Farm is NOT a good neighbor!!! Very unprofessional!!!"

"This place has THE worst customer service I have ever experienced. Not at all helpful and told me to “find a new company “ when I was not satisfied with my premium going up almost $300 for something that was not my fault. If I could give zero stars I would. This place is a joke."