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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Coop-dog Hill

September 4, 2026

5  out of  5
rating by Coop-dog Hill
"Working with Mary was amazing. She explained everything and made the transition between companies so easy."
We responded:
"Coop-dog, thank you for taking the time to leave such a great review - we’re so grateful for your feedback! "
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Mark Benner

September 3, 2026

5  out of  5
rating by Mark Benner
"Great customer service, and Tanesha was excellent with her knowledge and understanding of our needs, she is great!!!"
We responded:
"Mark, thank you for the fantastic rating! We are committed to delivering honest insurance information and reliable service, and we are glad that came through in your experience. "
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Cameron Towery

September 3, 2026

5  out of  5
rating by Cameron Towery
"Toni was not only professional, but extremely interested in making sure we got the best service available."
We responded:
"Thanks so much for the fantastic rating, Cameron! We’re so glad you had a great experience with our team. Don’t hesitate to reach out anytime—we’re here for you! "
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Kathleen Mohr

August 28, 2026

5  out of  5
rating by Kathleen Mohr
"Mary was very professional, pleasant and informative. Pleasure to work with her!"
We responded:
"Kathleen, it means so much to hear you had such a great experience with us.  Thank you for sharing this feedback! - Kristin Dowdy and Team "
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Anna Strickland

August 27, 2026

5  out of  5
rating by Anna Strickland
"Kristin Dowdy – State Farm Insurance Agent and her team are truly wonderful. Toni recently helped me navigate a new step in my auto policy renewal process. She was friendly, patient, and thorough in explaining the changes, and even followed up with a phone call to make sure I received and completed the form before the due date.

Kristin has been my agent for a decade, and I know I can always count on her and her team."
We responded:
"Thanks so much for the fantastic rating, Anna! We’re so glad you had a great experience with our team. Don’t hesitate to reach out anytime—we’re here for you! "
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Sarah Watkins

August 26, 2026

5  out of  5
rating by Sarah Watkins
"Kelly Benton saved my life, give her a million dollars."
We responded:
"Sarah, it means so much to hear you had such a great experience with us.  Thank you for sharing this feedback! - Kristin Dowdy and Team "
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Kathy Stephens

August 26, 2026

5  out of  5
rating by Kathy Stephens
"Toni was such a joy to speak with. So helpful and she knew exactly what she was doing. She was so respectful and sweet on the phone. Thank you Toni."
We responded:
"I love hearing that Kelly was able to help you! We look forward to assisting you with any upcoming insurance needs. Thank you for choosing us! "
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Richard Kerr

August 26, 2026

5  out of  5
rating by Richard Kerr
"Mary is great. Quick to assist everytime I call and super great satisfying my requests. AAAAA++++++ rep."
We responded:
"We really appreciate your 5-star review! Providing great service is always our goal, and we’re so happy to know we met your expectations. "
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Emma Smith

August 25, 2026

5  out of  5
rating by Emma Smith
"Tori was very helpful, courteous and professional."
We responded:
"Emma, thank you so much for the wonderful review! We really appreciate your kind words. If you ever need anything, our Shallotte insurance team is always here and happy to help. "
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Mayra Seq

August 24, 2026

5  out of  5
rating by Mayra Seq
"Excellent location. Nice service."
We responded:
"Thanks so much for the amazing review, Mayra! We really appreciate your support here in Shallotte. Just reach out anytime if you need us - we’re here for you. "
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Pam Ray

August 17, 2026

5  out of  5
rating by Pam Ray
"My agent makes it all worth it. Mary at State Farm in Shallotte, NC is always willing to answer questions, check my policies. The staff takes care of payments are nice and friendly.
Staying right where I am at. Satisfied customer."
We responded:
"Thanks so much for the 5 stars! We really appreciate your support - it means a lot to all of us here on Kristin Dowdy’s team. "
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Landes Rigby

August 14, 2026

5  out of  5
rating by Landes Rigby
"I had a great annual review meeting today with Kelly Benton. Due to the recent Quarry fire I thought it was more important than ever to make sure we have adequate coverage in the event of a catastrophic event. Kelly patiently went through our policies and made adjustments where needed. We've had State Farm policies with the Kristin Dowdy group since moving to the area 3 years ago and always experience great customer service with the team!"
We responded:
"Hi Landes, thank you so much for your kind review! We really appreciate you taking the time to share your experience with us here on State Farm Agent Kristin Dowdy’s team.  Please reach out to us if any questions come up!  - Kristin Dowdy’s Insurance Team "
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GL

August 12, 2026

5  out of  5
rating by GL
"Mary was immediately “on it” for my insurance needs. Explained everything - very knowledgeable!"
We responded:
"Thanks so much for the amazing review, GL! We really appreciate your support here in Shallotte. Just reach out anytime if you need us - we’re here for you. "
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Daniel Leverenz

August 11, 2026

5  out of  5
rating by Daniel Leverenz
"Mary is very knowledgeable and helpful in getting us set up with our Home and Auto Insurance. Highly recommend her"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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Sandy Sebestin

August 11, 2026

5  out of  5
rating by Sandy Sebestin
"Mary is very helpful and kind. She is quite knowledgeable of insurance and prompt with service. She is also personable. Enjoy speaking with her."
We responded:
"Sandy, thank you for the fantastic review! We’re always here to support you with your insurance needs in Shallotte. "
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Anthony Dellicarri

August 7, 2026

5  out of  5
rating by Anthony Dellicarri
"Professional and efficient!"
We responded:
"Anthony, thank you so much for the wonderful review! We really appreciate your kind words. If you ever need anything, our Shallotte insurance team is always here and happy to help. "
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Fran Queen

August 7, 2026

5  out of  5
rating by Fran Queen
"Kelly was very friendly and took care of me with great efficiency!"
We responded:
"Wow, thank you for the 5-star review, Fran! We truly appreciate your support. If you ever need anything, we’re just a call or message away. "
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Peggy Rogers

August 6, 2026

5  out of  5
rating by Peggy Rogers
"Love these workers there. I would recommend anyone to them they are so friendly and professional."
We responded:
"We appreciate your review, Peggy. We are so happy that you had such a wonderful experience with State Farm Agent Kristin Dowdy’s Team here in Shallotte ! "
Profile photo of Carmelita Maria L. Baker

Carmelita Maria L. Baker

August 5, 2026

5  out of  5
rating by Carmelita Maria L. Baker
"Friendly staff! Felt like talking with friends. After doing a quote online, the office visit to set up insurance was quick!"
We responded:
"Wow, thank you for the 5-star review, Carmelita! We truly appreciate your support. If you ever need anything, we’re just a call or message away. "
Profile photo of Joseph Fiore

Joseph Fiore

August 4, 2026

5  out of  5
rating by Joseph Fiore
"I can’t say enough great things about my experience working with Mary at State Farm. From the very beginning, she was professional, knowledgeable, patient, and genuinely kind. She took the time to answer all of my questions, explained everything clearly, and made the entire process of setting up my auto insurance simple and stress-free.

In today’s world, it’s becoming harder to find people who truly care about providing exceptional customer service, but Mary is one of those rare professionals who goes above and beyond. She made me feel like a valued customer rather than just another policy number.

If this is the level of service State Farm provides, they have earned a customer for years to come. Mary is an absolute asset to the agency, and I highly recommend reaching out to her if you’re looking for someone who is honest, knowledgeable, responsive, and truly cares about helping people.

Thank you again, Mary, for making this such a pleasant experience!"
We responded:
"We really appreciate your 5-star review - it truly means a lot to us! We’re always here to help, whether you need insurance guidance on coverage or just have a quick question. "
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Logan

August 3, 2026

5  out of  5
rating by Logan
"Kelly was very helpful and made the process super quick."
We responded:
"Thanks so much for the 5 stars! We really appreciate your support - it means a lot to all of us here on Kristin Dowdy’s team. "
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Sharon

July 28, 2026

5  out of  5
rating by Sharon
"Mary was so friendly, easy and efficient, I could not ask for better service."
We responded:
"We’re so happy to hear you had a great experience - thank you for the wonderful 5-star review! We’d love to help anytime you need us down the road. "
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Kattherin Valle

July 27, 2026

5  out of  5
rating by Kattherin Valle
"Friendly"
We responded:
"Thanks so much for the 5 stars! We really appreciate your support - it means a lot to all of us here on Kristin Dowdy’s team. "
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Missy Pickard

July 24, 2026

5  out of  5
rating by Missy Pickard
"I love working with these great folks at Kristin Dowdy State Farm. Mary was awesome and got me signed up. Kelly helped when switching coverage to new car. Toni was very helpful with inquiries today. I just can’t say enough good things about this great team. Thanks all!"
We responded:
"Thank you so much for your kind review, Missy!  If you need insurance assistance, we are just an email or call away! - Kristin Dowdy, your State Farm Agent   "
Profile photo of Gary Lemmon

Gary Lemmon

July 22, 2026

5  out of  5
rating by Gary Lemmon
"Mary was great to talk to help me set up the policy's"
We responded:
"Thanks so much for the amazing review, Gary! We really appreciate your support here in Shallotte. Just reach out anytime if you need us - we’re here for you. "