Skip to content
Español

Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Steve Labbe

Steve Labbe

September 17, 2026

5  out of  5
rating by Steve Labbe
"Called in today for assistance making an early payment on my account as I will be traveling when my next statement comes out."
We responded:
"Thank you so much for your wonderful feedback of us here at Kristin Dowdy’s State Farm Insurance office! We’re so glad you had a positive experience with us.  Please give us a call or send us an email if we can help you with anything additional. - Kristin Dowdy’s Insurance Team "
Profile photo of Christine Doerfler

Christine Doerfler

September 14, 2026

5  out of  5
rating by Christine Doerfler
"Received a letter from NC Underwriters regarding replacement costs on my homeowners policy last week. Called your office twice and was told your office couldn't provide this information and to call construction contractors, or manufacturer home companies. They could not help me, so called underwriters who said state farm should be providing this for me. So called again this morning and Mary answered and provided exactly what the 2 previous staff said couldn't be done. Thank you Mary as always, your professional, courteous thorough assistance prevailed again! State Farm is very fortunate to have such a competent, delight as you in their employ! My star rating is for Mary only!"
We responded:
"Wow - thank you for the amazing 5-star review! It means a lot to our team here in Shallotte to know you had such a great experience with us. "
Profile photo of Florence

Florence

September 14, 2026

5  out of  5
rating by Florence
"Mary is wonderful to work with. She takes care of business smoothly and with dignity.

Many thanks to Mary for her exceptional customer service!"
We responded:
"We’re so happy to hear you had a great experience - thank you for the wonderful 5-star review! We’d love to help anytime you need us down the road. "
Profile photo of Christina Hamill

Christina Hamill

September 13, 2026

5  out of  5
rating by Christina Hamill
"Mary was very polite and helpful. Made the call enjoyable."
We responded:
"Thank you for the 5-star review of Kristin Dowdy’s team - we really appreciate your kind words! "
Profile photo of Chad Masker

Chad Masker

September 11, 2026

5  out of  5
rating by Chad Masker
"I couldn't ask for better service, Ms Mary at the Shallotte NC office went above and beyond."
We responded:
"Thank you so much for the 5-star rating, Chad! I truly appreciate your support and am always here if you have any questions or need anything.  Feel free to reach out to my team and I anytime. - Your State Farm Agent, Kristin Dowdy "
Profile photo of Mary Allen

Mary Allen

September 11, 2026

5  out of  5
rating by Mary Allen
"Great experience. Very knowledgeable and
Helpful."
We responded:
"Mary, thank you for the amazing review! Our Shallotte insurance team always aims to go above and beyond, so it means a lot to hear that reflected in your experience. - Kristin Dowdy, your State Farm Agent "
Profile photo of Norma Roberts

Norma Roberts

September 10, 2026

5  out of  5
rating by Norma Roberts
"Diana was very responsive and helpful when I needed assistance replacing a vehicle on my policy. She and the team continue to add to a great experience I’ve had with State Farm over the years."
We responded:
"Thank you so much for your kind review, Norma!  If you need insurance assistance, we are just an email or call away! - Kristin Dowdy, your State Farm Agent   "
Profile photo of Robin Lohr

Robin Lohr

September 10, 2026

5  out of  5
rating by Robin Lohr
"I've always had a pleasant experience at Kristin Dowdy State Farm. Everyone is extremely helpful and polite. I made a call today to discuss my bill and Toni was able to answer my question quickly and professional. Thank you State Farm for all you do for me and my family."
We responded:
"Robin, thank you for the fantastic rating! We’re committed to providing honest, reliable service, so we’re so glad that came through in your experience. "
Profile photo of Bob Hassan

Bob Hassan

September 8, 2026

4  out of  5
rating by Bob Hassan
"Was handled well. With professionalism and courtesy."
We responded:
"Bob, thank you so much for your kind review! My Shallotte-based team truly values your feedback and appreciates your support. - Kristin Dowdy, Your State Farm Agent "
Profile photo of Coop-dog Hill

Coop-dog Hill

September 4, 2026

5  out of  5
rating by Coop-dog Hill
"Working with Mary was amazing. She explained everything and made the transition between companies so easy."
We responded:
"Coop-dog, thank you for taking the time to leave such a great review - we’re so grateful for your feedback! "
Profile photo of Mark Benner

Mark Benner

September 3, 2026

5  out of  5
rating by Mark Benner
"Great customer service, and Tanesha was excellent with her knowledge and understanding of our needs, she is great!!!"
We responded:
"Mark, thank you for the fantastic rating! We are committed to delivering honest insurance information and reliable service, and we are glad that came through in your experience. "
Profile photo of Cameron Towery

Cameron Towery

September 3, 2026

5  out of  5
rating by Cameron Towery
"Toni was not only professional, but extremely interested in making sure we got the best service available."
We responded:
"Thanks so much for the fantastic rating, Cameron! We’re so glad you had a great experience with our team. Don’t hesitate to reach out anytime—we’re here for you! "
Profile photo of Kathleen Mohr

Kathleen Mohr

August 28, 2026

5  out of  5
rating by Kathleen Mohr
"Mary was very professional, pleasant and informative. Pleasure to work with her!"
We responded:
"Kathleen, it means so much to hear you had such a great experience with us.  Thank you for sharing this feedback! - Kristin Dowdy and Team "
Profile photo of Anna Strickland

Anna Strickland

August 27, 2026

5  out of  5
rating by Anna Strickland
"Kristin Dowdy – State Farm Insurance Agent and her team are truly wonderful. Toni recently helped me navigate a new step in my auto policy renewal process. She was friendly, patient, and thorough in explaining the changes, and even followed up with a phone call to make sure I received and completed the form before the due date.

Kristin has been my agent for a decade, and I know I can always count on her and her team."
We responded:
"Thanks so much for the fantastic rating, Anna! We’re so glad you had a great experience with our team. Don’t hesitate to reach out anytime—we’re here for you! "
Profile photo of Sarah Watkins

Sarah Watkins

August 26, 2026

5  out of  5
rating by Sarah Watkins
"Kelly Benton saved my life, give her a million dollars."
We responded:
"Sarah, it means so much to hear you had such a great experience with us.  Thank you for sharing this feedback! - Kristin Dowdy and Team "
Profile photo of Kathy Stephens

Kathy Stephens

August 26, 2026

5  out of  5
rating by Kathy Stephens
"Toni was such a joy to speak with. So helpful and she knew exactly what she was doing. She was so respectful and sweet on the phone. Thank you Toni."
We responded:
"I love hearing that Kelly was able to help you! We look forward to assisting you with any upcoming insurance needs. Thank you for choosing us! "
Profile photo of Richard Kerr

Richard Kerr

August 26, 2026

5  out of  5
rating by Richard Kerr
"Mary is great. Quick to assist everytime I call and super great satisfying my requests. AAAAA++++++ rep."
We responded:
"We really appreciate your 5-star review! Providing great service is always our goal, and we’re so happy to know we met your expectations. "
Profile photo of Emma Smith

Emma Smith

August 25, 2026

5  out of  5
rating by Emma Smith
"Tori was very helpful, courteous and professional."
We responded:
"Emma, thank you so much for the wonderful review! We really appreciate your kind words. If you ever need anything, our Shallotte insurance team is always here and happy to help. "
Profile photo of Mayra Seq

Mayra Seq

August 24, 2026

5  out of  5
rating by Mayra Seq
"Excellent location. Nice service."
We responded:
"Thanks so much for the amazing review, Mayra! We really appreciate your support here in Shallotte. Just reach out anytime if you need us - we’re here for you. "
Profile photo of Pam Ray

Pam Ray

August 17, 2026

5  out of  5
rating by Pam Ray
"My agent makes it all worth it. Mary at State Farm in Shallotte, NC is always willing to answer questions, check my policies. The staff takes care of payments are nice and friendly.
Staying right where I am at. Satisfied customer."
We responded:
"Thanks so much for the 5 stars! We really appreciate your support - it means a lot to all of us here on Kristin Dowdy’s team. "
Profile photo of Landes Rigby

Landes Rigby

August 14, 2026

5  out of  5
rating by Landes Rigby
"I had a great annual review meeting today with Kelly Benton. Due to the recent Quarry fire I thought it was more important than ever to make sure we have adequate coverage in the event of a catastrophic event. Kelly patiently went through our policies and made adjustments where needed. We've had State Farm policies with the Kristin Dowdy group since moving to the area 3 years ago and always experience great customer service with the team!"
We responded:
"Hi Landes, thank you so much for your kind review! We really appreciate you taking the time to share your experience with us here on State Farm Agent Kristin Dowdy’s team.  Please reach out to us if any questions come up!  - Kristin Dowdy’s Insurance Team "
Profile photo of GL

GL

August 12, 2026

5  out of  5
rating by GL
"Mary was immediately “on it” for my insurance needs. Explained everything - very knowledgeable!"
We responded:
"Thanks so much for the amazing review, GL! We really appreciate your support here in Shallotte. Just reach out anytime if you need us - we’re here for you. "
Profile photo of Daniel Leverenz

Daniel Leverenz

August 11, 2026

5  out of  5
rating by Daniel Leverenz
"Mary is very knowledgeable and helpful in getting us set up with our Home and Auto Insurance. Highly recommend her"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
Profile photo of Sandy Sebestin

Sandy Sebestin

August 11, 2026

5  out of  5
rating by Sandy Sebestin
"Mary is very helpful and kind. She is quite knowledgeable of insurance and prompt with service. She is also personable. Enjoy speaking with her."
We responded:
"Sandy, thank you for the fantastic review! We’re always here to support you with your insurance needs in Shallotte. "
Profile photo of Anthony Dellicarri

Anthony Dellicarri

August 7, 2026

5  out of  5
rating by Anthony Dellicarri
"Professional and efficient!"
We responded:
"Anthony, thank you so much for the wonderful review! We really appreciate your kind words. If you ever need anything, our Shallotte insurance team is always here and happy to help. "