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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Aaron Hunt

October 15, 2024

5  out of  5
rating by Aaron Hunt
"Bailey was extremely helpful and very. She is awesome"
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Katina Clement

October 14, 2024

5  out of  5
rating by Katina Clement
"Mary was extremely helpful putting together my quote. She made the whole process quite easy. I would definitely recommend her to family and friends."
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Don Adams

October 11, 2024

5  out of  5
rating by Don Adams
"Very happy to be with State Farm again. We have had State Farm for auto/home before moving to NC. Mary was nice to work with and understood our needs."
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Matthew Lebron

October 11, 2024

5  out of  5
rating by Matthew Lebron
"The staff was absolutely wonderful. The process of getting my insurance done was super quick and simple. The agent Mary explained everything very thoroughly. The receptionist was very kind and welcoming. I had a good experience at this location."
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Jim Maxwell

October 10, 2024

5  out of  5
rating by Jim Maxwell
"Bailey Hunt did a phenomenal job with friendly and totally professional service. Great listener, quick response time and helped establish the best policy quotes to fulfill our needs. A+ job and outdistanced the other companies that we received quotes from. Thanks Bailey, you're a Star! Actually 5 Stars! :-)"
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Tonya Hill

September 30, 2024

5  out of  5
rating by Tonya Hill
"Best service. Quick and efficient."
We responded:
"Thank you for trusting us with your business. We appreciate you!!! "
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Deno Long

September 25, 2024

5  out of  5
rating by Deno Long
"The young lady that help me was fabulous."
We responded:
"Deno, Thank you so much for leaving such a wonderful review for Bailey! We are so grateful to have her on our team. Thank you for trusting us with your insurance needs! We appreciate your business! "
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Judy Hulbert

September 24, 2024

5  out of  5
rating by Judy Hulbert
"Kristin Dowdy was a pleasure to talk with. She gave us information we needed. Very friendly,and will follow through, and set another appointment."
We responded:
" Judy, Thank you for taking the time to leave us a review! I am so happy to hear that you were pleased with your experience with us. Please know that we appreciate your business and look forward to taking care of your insurance and financial service needs for years to come! "
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Jean Depace

August 7, 2024

5  out of  5
rating by Jean Depace
"I had the absolute pleasure of speaking with Tenesha today. I had wanted to get a quote for my home and car insurance and she was so very helpful. She explained the process to me and took the time to answer all my questions. Not only was she very capable and knowledgeable but she was also so very kind. I received some good quotes and I look forward to dealing with her again."
We responded:
"Thank you Jean for taking the time to leave us a review! I am so glad to hear that your experience with Tenesha was a good one! We appreciate you trusting us with your insurance needs and we look forward to working with you! "
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Jeanne Miller

July 16, 2024

5  out of  5
rating by Jeanne Miller
"We have been long standing clients--home and auto. We met with Tenesha Vereen in Kristin Dowdy's office to review our current coverage to make sure it was adequate. Tenesha could not have been more knowledgeable and helpful. She identified one area that needed updating and showed us how home value is determined using Brunswick County's website. If we could post 10 stars we would!"
We responded:
"Thank you so much for your kind words and for being a long-standing client. We're thrilled to hear that Tenesha was able to provide you with knowledgeable and helpful service during your coverage review. It's great to know that she was able to identify an area that needed updating and explain how home value is determined using Brunswick County's website. We truly appreciate your trust and loyalty. If you have any further questions or concerns, please don't hesitate to reach out. Thank you again for your glowing review!"
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Suzy Goodwin

May 1, 2024

5  out of  5
rating by Suzy Goodwin
"There have been a lot of reviews about Customer Service, so I also want to point out this office supports the local community at every opportunity. I am forever seeing Kristin’s office as a sponsor for schools, fitness events, etc. We all know State Farm agents lean into the whole “neighbor” thing, but this is a case of absolute truth 💯 they care about the community and the folks in it!"
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Chasity Sessoms Youniquely beautiful

April 3, 2024

5  out of  5
rating by Chasity Sessoms Youniquely beautiful
"Best insurance"
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rhonda Hedrick

February 27, 2024

5  out of  5
rating by rhonda Hedrick
"State Farm in Shallotte, NC is the best!!!! Mary Jezierski was so helpful, very knowledgeable and a pleasure to talk with!"
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Marilyn Babcock

February 24, 2024

5  out of  5
rating by Marilyn Babcock
"I am so happy that I chose to call this State Farm Agency, as Mary Jezierski was just a pure pleasure to work with. She treated me like I was her best friend, someone I could trust and feel comfortable with. She was so patient, knowledgeable, helpful, and efficient. She answered all my questions, followed up as she said she would , and made me feel like I was her #1 priority. If you have insurance needs, call Mary, you will be glad you did."
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laura curtis

February 7, 2024

5  out of  5
rating by laura curtis
"We have been with this office for years. We moved recently and tried the more local office and didn’t get the quality of service as this office. Mr. Bradley Whaley has been sooooo helpful in every aspect of our insurance needs. I’ve been with State Farm since I got my license in 1990 this office is by far the best one. ☝️ we have auto home and personal property."
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Kim Zufall

December 28, 2023

5  out of  5
rating by Kim Zufall
"Diane is at the front desk in the shallotte office of state farm. She's wonderful, always a smile for you and is always offering to help you in any way. A true professional."
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Melissa Sotelo

December 19, 2023

1  out of  5
rating by Melissa Sotelo
"Was happy with this agent until a "hospital policy" was pushed onto/sold to me. It was an additional $25 per month and 3 months into it, I was injured, hospitalized , even had surgery for said injury. The hospital policy did not cover it, citing the "fine print." blah blah blah.I was basically scammed into spending a notable amount of extra money. I called the actual agent office multiple times to explain how unfair this is, not one person there cared, at all. No explanation, apology , nothing. Only words I got on the topic was when I initially called to cancel the hospital policy after the hospital claim dept denied my claim twice , a male agent who answered told me he himself had a bad experience with this same hospital policy and he also cancelled his. And this is an actual employee at Kristin Dowdy saying this !! Wow. Wish I had known this was a bogus policy from the beginning, designed to steal from the customers. Now I'm out my $75 total I spent over the course of 3 months. I switched to Geico for same exact monthly rate and coverage as State Farm /Kristin Dowdy."
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James Nenni

December 14, 2023

5  out of  5
rating by James Nenni
"We have been working with Mary on a homeowners policy and couldn't be more satisfied with the service we have received. She's been a total pro, accessable, friendly and helpful in every way. We look forward to working with her and her office in the future for all of our insurance needs."
We responded:
"James, Thank you so much for taking the time to share your great experience with Mary. It is our pleasure to be able to take care of your insurance needs! Please know that we are here to help with any questions you may have. We look forward to working with you for many years to come! "
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LETUSSEEITNOW

December 12, 2023

5  out of  5
rating by LETUSSEEITNOW
"Tenesha Vereen has been a god send to us while switching insurance companies. She has been very helpful and made us feel like family and not just another business transaction. She always gets back to us immediately and made everything very easy. Highly recommend everyone up at State Farm and our entire family is now with State Farm in Shallotte, NC Kristen Dowdy's branch."
We responded:
"Thank you so much for taking the time to share your experience with our agency! We appreciate your business and feel truly honored that you choose us to protect your insurance needs!! Please know we are always here for you! "
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Erica Norris

December 11, 2023

5  out of  5
rating by Erica Norris
"She was so kind and patient. Went through every option we needed in detail and is knowledgeable enough to give good recommendations. Will be using her from now on."
We responded:
"Thank you Erica!!! WE love our customers and take such joy and pride in making sure that you your experience with our agency is the best!! WE appreciate your business!!! "
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Rebekah Mabe

December 8, 2023

5  out of  5
rating by Rebekah Mabe
"Love State Farm, but especially Kristin Dowdy’s office. Her team is extremely prompt to answer the phone and to answer any questions/concerns I may have. I wanted to add something to my policy and Bradley had it added and emailed to me before we hung up. Bradley, is so easy to work with and always answers my questions without making me feel like I’m being rushed off the phone."
We responded:
"Thank you Rebekah!! We appreciate your kind words and feel honored to take care of your insurance needs! I'm so happy to hear that your experience with Bradley has always been a great one! Please know that we are always here for you! "
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Steve Osuna

November 30, 2023

5  out of  5
rating by Steve Osuna
"Jesse got things moving and had my condo insured in a day. Still waiting for other agents to return the quote information. Great Job."
We responded:
"Thank you Steve!! We pride our agency on providing a remarkable experience for our clients. I'm thrilled to hear that Jesse made the process a easy one! Thank you for trusting us with your insurance needs! "
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lynnette martin

November 29, 2023

5  out of  5
rating by lynnette martin
"We recently relocated to North Carolina from Pennsylvania with a previous State Farm Agent. Our new Agent Mary was phenomenal!! She made the transition very easy for us and save us a great deal of money on our new car and home owner's policy!! If you are looking for an insurance agent that will treat you like family, Kristin Dowdy State Farm is the place to go!!!"
We responded:
"Lynnette, Thank you for taking the time to leave such a wonderful review!! I am so happy to hear that your experience was a great one and the transition of moving from PA to NC was a smooth one. We look forward to working with you for many years to come!! Thank you for choosing us!! "
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Jim Kelley

November 22, 2023

5  out of  5
rating by Jim Kelley
"Jesse in the office was fantastic to deal with. Informative, polite, and responsive."
We responded:
"Jim, Thank you so much for taking them time to leave us a review! I am thrilled to hear your experience with Jesse with 5 STARS! We appreciate you!!!!"
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Greg Martin

November 21, 2023

5  out of  5
rating by Greg Martin
"Jesse was extremely helpful in providing comparisons and costs for coverages for our home and auto. Thanks for helping us select the right policies!! Glad to be a State Farm customer."
We responded:
"Hi Greg! Thank you so much for taking the time to share your great experience with Jesse! I am so happy to hear that the guidance he gave you was insightful. We appreciate you choosing us for your insurance needs and we look forward to working with you for many years to come! "