State Farm® Insurance Agent Kristin Dowdy

"Mary was immediately “on it” for my insurance needs. Explained everything - very knowledgeable!"

"Mary is very knowledgeable and helpful in getting us set up with our Home and Auto Insurance. Highly recommend her"

"Mary is very helpful and kind. She is quite knowledgeable of insurance and prompt with service. She is also personable. Enjoy speaking with her."

"Professional and efficient!"

"Kelly was very friendly and took care of me with great efficiency!"

"Love these workers there. I would recommend anyone to them they are so friendly and professional."

"Friendly staff! Felt like talking with friends. After doing a quote online, the office visit to set up insurance was quick!"

"I can’t say enough great things about my experience working with Mary at State Farm. From the very beginning, she was professional, knowledgeable, patient, and genuinely kind. She took the time to answer all of my questions, explained everything clearly, and made the entire process of setting up my auto insurance simple and stress-free.

In today’s world, it’s becoming harder to find people who truly care about providing exceptional customer service, but Mary is one of those rare professionals who goes above and beyond. She made me feel like a valued customer rather than just another policy number.

If this is the level of service State Farm provides, they have earned a customer for years to come. Mary is an absolute asset to the agency, and I highly recommend reaching out to her if you’re looking for someone who is honest, knowledgeable, responsive, and truly cares about helping people.

Thank you again, Mary, for making this such a pleasant experience!"

"Kelly was very helpful and made the process super quick."

"Mary was so friendly, easy and efficient, I could not ask for better service."

"Friendly"

"I love working with these great folks at Kristin Dowdy State Farm. Mary was awesome and got me signed up. Kelly helped when switching coverage to new car. Toni was very helpful with inquiries today. I just can’t say enough good things about this great team. Thanks all!"

"Mary was great to talk to help me set up the policy's"

"What a great experience!! The courtesy, profession, and knowledge were beyond compare!! Thank you!!!"

"My experience with mary jerierski was fantastic highly recommended to anyone coming here she makes understand things easy."

"She reached out in a very timely matter and had me signed up for insurance within minutes! Great service!"

"Diana was extremely helpful and professional in handling my request and payment over the phone. She cleared up questions that I had and did it with such genuine care. This office is the best! Thanks !!"

"Very good service"

"I called b/c my debit card was hacked and I need to call back with my replacement card so I am easily debit charged when my bill is due. One thing less to think about. Life is busy enough. I spoke with Toni she, took my call patiently waited out until I finished my explanation before she reassured me that I was not in arrears and the bill came and was paid before I was hacked twice recently. I’ve been with this agency for many years now. Fortunately I have not ever had to file a claim, Other people posting had nothing but really good reviews. Hope I don’t ever have to use it but I feel confident if in need they will walk me through it and help me out."

"Very helpful and knowledgeable, I highly recommend this agency"

"I can't say enough great things about Kristen Dowdy State Farm! The customer service is always outstanding. Whether I have a quick question or need help with something more complicated, Kristen, Mary, Bradley, Tenesha, and the rest of the team are always friendly, knowledgeable, and ready to help.

As my children have started getting insurance policies of their own, the team has been just as helpful and welcoming to them, making the process easy and stress-free.

I moved a little distance from their office, over 10 years ago, and even though there are several State Farm offices just a few minutes from my home, I have never considered switching. The exceptional service they provide and the genuine way they treat their customers like family is something you just don't find everywhere. I highly recommend Kristen Dowdy State Farm to anyone looking for an insurance team that truly cares!"

"I had a number of questions regarding my homeowners policy and Toni answered all of my questions in a professional and efficient manner. She also provided quotes for some changes i am contemplating and took my payment information. Well done!"

"Kelly is awesome! Very professional, prompt and so very nice!"

"Got to meet Mary today and of I could use one word it would be Amazing! She help me out so much and was just a great person to talk to!"

"I have been doing business since April 2016, with Kristin Dowdy, agent of State Farm. She made me feel welcomed from day one.

Update Feb 13, 2025
I visited the office today. I am thankful for Tenesha and her patience when it comes to taking extra time to go above and beyond to review my accounts and to answer my questions. Thank you Tenesha."