Skip to content

Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Diana Marin

August 9, 2023

5  out of  5 rating by Diana Marin
"Excellent service!! They make sure we’re taken care of and answered all of our questions. Everyone is so friendly and I love the receptionist!"

Lori Maldonado

July 27, 2023

5  out of  5 rating by Lori Maldonado
"They are wonderful and will help get you in and out with everything taken care of..."

Marcus Edwards

June 26, 2023

5  out of  5 rating by Marcus Edwards
"Excellent service with a very kind, helpful and knowledgeable staff."

Matthew Schuhmacher

June 23, 2023

1  out of  5 rating by Matthew Schuhmacher
"Do your phones not work?"

Walter Norton

May 8, 2023

5  out of  5 rating by Walter Norton
"Excellent customer service, I moved my policies from a State Farm agent who was more interested in the upsell than helping his customers. I just recently had my first face to face with an employee of this agency Ms. Hughes who took a minute from her obviously busy day to help me with a simple request. I appreciate this agency for providing a great product at a reasonable price and friendly people!"

Tenesha Vereen

April 28, 2023

5  out of  5 rating by Tenesha Vereen
"They are amazing. They are the only insurance company that I found that offers Home owners and wind together."

Richard Andrews

April 2, 2023

5  out of  5 rating by Richard Andrews
"I was really impressed with everyone I met in this office. I had visited another company's office & felt they were not terribly interested in my insurance needs...but the receptionist and staff here were very cordial and won me over. Highly recommend...good location too."

Felix Ruiz

March 25, 2023

5  out of  5 rating by Felix Ruiz
"I have been doing business since April 2016, with Kristin Dowdy, agent of State Farm. She made me feel welcomed from day one. There is an anecdote that is being told among residents in our relatively small town of Shallotte. I am not sure if Kristin is aware of it. Around March of 2016, I was at a local Fire Station when I heard one of the firefighters making fun of a co-worker, because he went to State Farm only to get his car insured and he came out of there with Car, Home & Life insurance, supposedly because Kristin Dowdy's beauty hypnotized him. LOL. Well, fast forward a couple of weeks and this time; I went in there and coincidentally or not, I got Car, Home and Life insurance too. (Not necessarily all at once that day). Grin! Any time I had to go to her office for any diligence related to our insurance account (of course); My wife jokingly said, "Are you going to see your girlfriend?" in reference to Kristin. LOL So, you have been warned. If/when you go there, please say hi to "my girlfriend"; yeah right!! Last, but not least; In all seriousness, I want to highlight that her staff is friendly and professional. They will make you feel comfortable while being able to help you with your needs for car, home and life insurance. I am not sure if they have pet insurance. But I will find out and if they do, I will add our lovely cat Coco."

Patty Hickman

March 14, 2023

5  out of  5 rating by Patty Hickman
"Everyone was so kind and professional. Jessie took care of everything I needed. It was a great experience."
Profile photo of G J G


February 11, 2023

5  out of  5 rating by G J G
"Excellent customer service"

Trishia Paris

January 29, 2023

5  out of  5 rating by Trishia Paris
"Friendly and knowledgeable"

Tonya Hill

January 27, 2023

5  out of  5 rating by Tonya Hill
"Best service. Quick and efficient."

Kaylee Crowley

December 23, 2022

5  out of  5 rating by Kaylee Crowley
"I have insurance with state farm and they always take care of my needs highly recommend!!!"

Katie Burns

December 6, 2022

5  out of  5 rating by Katie Burns
"Everyone was very nice and their office has a “at home” feel to it. They explained everything where I completely understood."

Amanda Tennant

November 17, 2022

5  out of  5 rating by Amanda Tennant
"Kristin Dowdy - State Farm insurance has always given me the best rate and the upmost customer care. They are very friendly and helpful anytime I have had a need or a question. They are the best! Thank you Kristin Dowdy State Farm for my peace of mind knowing that my family home and vehicles are covered by the greatest protection and the friendliest team!"

Lori Ann

October 21, 2022

5  out of  5 rating by Lori Ann
"State Farm- Kristen Dowdy office has a customer for life Professional Quick response when you call take care of all your insurance needs great Customer Service. Thank You Mrs. Dowdy for the great service you give to our Community"

Megan Robinson

October 21, 2022

5  out of  5 rating by Megan Robinson
"Kristin is such a phenomenal leader. Her team respects her and it shows in their work. They value their customers and are quick to solve any problems we have! They respond promptly and create the best personal relationships with all of their customers. We are so thankful for State Farm!"

Christina Steele

October 21, 2022

5  out of  5 rating by Christina Steele
"The best in the business!!!"

Jana Miller

September 21, 2022

5  out of  5 rating by Jana Miller
"i had a hospital income policy claim filed and was paid very promptly. Thank you Kristin"

Kevin Y?

September 21, 2022

1  out of  5 rating by Kevin Y?
"no need to contact this place by website as they will NOT return emails nor do they CALL. If I can't get a simple email return nor a phone call returned then one can only imagine the poor customer service I will receive if I should ever file a claim. 9/22 update to her response. I don't have a personal email because you don't list one. I emailed twice within 2 weeks. It shouldn't be that hard to locate 2 Kevin's emails inquiring via your website. Come on now. You don't need my last name, just have your staff find me. Back up your own comment stated here. Thanksv"

Aftyn DiVenanzo

September 19, 2022

5  out of  5 rating by Aftyn DiVenanzo
"Kristin & Bradley were able save me a significant amount of money. They are professional & knowledgeable in quoting the proper insurance. They made the process quick & easy. Thank you!"

Bruce Kessler

July 30, 2022

5  out of  5 rating by Bruce Kessler
"We could not ask for better service."

Michael Ramey

July 22, 2022

1  out of  5 rating by Michael Ramey
"We had a horrible experience with this office after moving to the area. We've used State Farm for over 20 years for insurance, and typically got excellent service from other offices. This office however was much different. They overcharged us on a number of occasions, we called to have it corrected and the phone calls were not returned, no financial information was updated on the state farm website and they even had the audacity to send us a cancellation of service warning because we didn't pay invalid charges we were trying to deal with. I highly DO NOT recommend this office to handle State Farm."


May 24, 2022

4  out of  5 rating by P B
"The offices are not connected with each other, therefore you have to contact the same office if you need something done"

Cindy Clugston

May 3, 2022

5  out of  5 rating by Cindy Clugston
"I recently switched my homeowners insurance over to State Farm -Kristen Dowdy’s office. In addition to having competitive rates, I was very impressed with the exceptional customer service. Mary was very knowledgeable and prompt in returning phone calls. It was very easy to do business with this office."